Shipping policy
As a token of our appreciation for choosing us, we automatically apply free standard shipping to all orders at checkout.
Estimated Delivery Times
| Region | Delivery Time |
|---|---|
| United Kingdom | 6–10 business days |
| United States | 6–12 business days |
| Australia | 5–10 business days |
| Canada | 8–15 business days |
| Europe | 6–15 business days |
| Rest of the world | 10–15 business days |
Important Notes
- Shipping timelines are approximate and do not include weekends, holidays, or unforeseen courier delays (weather, volume, traffic, etc.).
- Shipping times do not include order processing.
- All orders are processed promptly, though a short handling time is required before dispatch. Non-custom jewelry is typically ready within 1–3 business days, while customized pieces take 3–5 business days to craft.
- Deliveries to remote locations may take longer, sometimes up to 4–6 weeks.
- We are not responsible for address errors, lost packages, or delays once your package leaves our facility.
- Express shipping is not available at this time.
Order & Shipping Process
- After placing your order, you will receive an order confirmation via email.
- Once shipped, delivery typically takes 5–15 days depending on your location.
- You will receive a tracking number via email to monitor your order. An email notification will be sent when your order is shipped and delivered.
Track Your Order
If you haven’t received your order confirmation, the email address may have been entered incorrectly. Please contact us at support@juneelle.com. Include your full name, shipping address, and phone number associated with the order so we can assist you.